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[IEX] Send work item output to print instead of email if no customer email addresses are found

edited Jan 13, 2018 4:02AM in Advanced Collections - EBS (MOSC) 4 commentsAnswered
I want to use work items to send output via email when the email address of the customer account is available, otherwise would like to print the output (e.g. dunning letter) to send it by snail mail.

Is there a way to handle this? Work around? Trics? Can I do the same in Strategies as in (Days Overdue) Dunning?

This question is raised for both 11i.IEX.H as for R12.1.3. RUP B.3 code bases.

Thanks!
Danny

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