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PeopleSoft Load Balancer Support Guidelines

edited Aug 21, 2012 8:28AM in PeopleTools and Lifecycle Management - PSFT (MOSC) 4 comments

Hi Everyone,

The following document has just been made public after internal review by all parties involved:  E-PIA: PeopleSoft Load Balancer Support Guidelines (Doc ID 1468511.1) 

This document will instruct PeopleSoft administrators regarding what role the Oracle | PeopleSoft Software Support Center plays in diagnosing, configuring, and implementing Load Balancers.  This document discusses when it is appropriate to contact Oracle Software Support (OSS) when setting up a new Load Balancer environment or encountering problems in existing environments.  It also includes what is expected when logging a Service Request with OSS via My Oracle Support.

This area of concern comes up quite often for

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