No Callback Task Generated
We are using the Staged Dunning process and we setup the callback day is 1 after the third letter send out.
on day 3, before I ran Sending Dunning letters, I had run IEX: Create Dunning And Broken Promise Call Backs to generate the callback task.
however, the program finished very quickly and nothing generated.
below is the log content
+---------------------------------------------------------------------------+
Callback_Concur
Operating Unit: SA Health
Default Resource Id = 100000060
Dunning Running Level = BILL_TO
>>>>>Process Dunning Callbacks
current date=20120830
NoOpenDunning with callback_yn=Y
>>>>>End of Process Dunning Callbacks
>>>>>Process Promise Callbacks
>>>>>End of Process Promise Callbacks
+---------------------------------------------------------------------------+
is there steps I am missing?