Overdue Charges Including Disputed Items
We are currently on PeopleSoft 9.1 and have the overdue charging setup to exclude collection, disputed and credit items. We have noticed that overdue charges are being created for disputed and collected items even though we have the setup to exclude these items. I did notice that the DISP condiition definition is inactive. Could this be the cause of the overdue charges being created for disputed and collected items? Is there any setup that I should look at that is causing this to happen? Is anyone else experiencing this issue?
thanks,
Linda