Collections Workbench not showing all tabs after updating Personalize Page.
I recently worked on an issue on Collections Workbench personalize page. I am providing it here for others who maybe encountering the same behavior.
QUESTION
Collections Workbench initially show all tabs and information are displayed. Click on the Personalize content link. No default values are carried over here. Save the page without making any changes and return to the Collection workbench page and this time the tabs are no longer showing up. User would have to update the Personalize content to its entirety to display what information to show up. Is this working as designed?
ANSWER
Yes this is how it works. When a new user FIRST goes into the Collections Work Bench the defaults will all display because that NEW user does not have personal preferences setup. In this case the New User went into the personalize page and SAVED the page without really making any personal choices. When they SAVE the page that user now has his Personal Page and the defaults do not kick in. So, they should setup the personalize options the way they want BEFORE they save. They can return to the personalize page as often as they want to re-arrange
QUESTION
Collections Workbench initially show all tabs and information are displayed. Click on the Personalize content link. No default values are carried over here. Save the page without making any changes and return to the Collection workbench page and this time the tabs are no longer showing up. User would have to update the Personalize content to its entirety to display what information to show up. Is this working as designed?
ANSWER
Yes this is how it works. When a new user FIRST goes into the Collections Work Bench the defaults will all display because that NEW user does not have personal preferences setup. In this case the New User went into the personalize page and SAVED the page without really making any personal choices. When they SAVE the page that user now has his Personal Page and the defaults do not kick in. So, they should setup the personalize options the way they want BEFORE they save. They can return to the personalize page as often as they want to re-arrange
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