Scoring engines in Dunning plan
Hi All,
We setup scoring engines in Dunning plan.
We have many scorings like customer scoring, account scoring and bill-to scoring
Is it if we choose customer scoring, then scoring will be calculated at customer level and if we choose account scoring it will be calculated at account level.
In account level, if there are more than one accounts, then will scoring be calculated for each account and dunning will be sent for each account seprately?
Please confirm.
Regards,
Vasanth
We setup scoring engines in Dunning plan.
We have many scorings like customer scoring, account scoring and bill-to scoring
Is it if we choose customer scoring, then scoring will be calculated at customer level and if we choose account scoring it will be calculated at account level.
In account level, if there are more than one accounts, then will scoring be calculated for each account and dunning will be sent for each account seprately?
Please confirm.
Regards,
Vasanth
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