Advanced Collections - EBS (MOSC)

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Disputed invoice not included in Amount Overdue in Collections Workbench

edited Oct 28, 2012 6:37PM in Advanced Collections - EBS (MOSC) 4 commentsAnswered
Hi,
I did a reconciliation of Amount Overdue in Collections Workbench header and I observed that disputed invoices are not included in it.

But the same is considered in Net Balance and in Dunning letter sent to customers

Is this the functionality?

Any configuration which will help to include disputed invoices in amount overdue?


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