Financial Management - PSFT (MOSC)

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Customer Correspondence

edited Nov 4, 2012 11:17AM in Financial Management - PSFT (MOSC) 11 commentsAnswered

Hi,

To send dunning letters, customer statements and follow up letters to customer contacts via email/fax, is it required to have license and integration to Merkur Delivery ware? Is it not possible to send customer correspondence without this software.

If Merkur Delivery ware is installed, which is the process that triggers the email with the dunning letters and customer statements when the Prop/Auto field is set to 'Proposed' on the Action Template.

Appreciate a quick response.

Thanks,

Prasanthi

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