Advanced Collections Roles and Groups
We are currently implementating Advanced Collections on version 12.0.6.
Just had a question with regards to Collection Roles and Groups.
Is it necessay to assign a Collections role (i.e. Collections Agent, Collections Manager) to a user of Advanced Collections? What is the purpose of it? What does it drive?
Further from this, do Collections groups need to be setup?
It appears that you don't need a Collections Role to be able to use Advanced Collections so was just wondering does this need be setup as part of the implementation.
Thanks in advance,
Andrew