Financial Management - PSFT (MOSC)

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Deposit With Missing Accounting Information for BU N0014 Deposit 2862

edited Jan 28, 2013 10:18PM in Financial Management - PSFT (MOSC) 8 commentsAnswered
Problem Summary
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Deposit With Missing Accounting Information for BU N0014 Deposit 2862


Problem Description
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We have a deposit which is missing all accounting information. We have never seen a problem quite like this before.

The payment control can be seen by this path: GO TO Accounts Receivable > Update Receivables > Posting Results Payments > Items With Accounting Entries... enter the BU N0014 and the Deposit ID 2862.

Take a look at the subsequent tabs... all of the accounting information is gone. What is really odd is that the Posting Status shows as complete. Also the same depodit has not been posted to General Ledger.

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