Credit Memo Workflow Notification are not displayed under user WorkList for approval
We have an issue like when business is creating a credit memo request from iReceivables, the CN requested workflow notification is not displaying under user worklist at the home page of the application.
Observed points.
1) User having this problem only for few notifications (We can say..out of 10 notifications, she can able to see 8 notifications in her Worklist but remaining 2 are getting problem). This is only for one user.
2) We are not getting any error for these not received notifications.
3) User email address is valid and also she is having the approval role to approve CNs.
4) We are trying to reproduce the issue in lower instances, but it was not occuring. We have this problem in production instance, which is not exist in any of the lower instances. (Here we tried to replicate the issue with production user access).