How data is visible in apps screen
I am new to this advance collections. I want to know, if I am accessing the collections work queue by logging through collection agent responsibility, I want to know below things.
If I select operational data level, is the data which is visible is that for this collector at customer level, it will show data where he assigned at the customer level. There might be different collector at the actual transaction level? is it the same way for Customer account? As in the transaction we will look at the bill to site level collector...Why iam asking this is, if i want to show data for the delenquency transactions, wether i have to populate the collector name from the transaction level or I have to provide the collector names from these different levels as there