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UPDATE: Receivables Common Errors Search Helper Expanded to 6 Scenarios

edited Mar 11, 2013 7:33PM in Financial Management - PSFT (MOSC) 1 comment

 We have expanded our 

[ Note 1530917.1 ] EAR 9.0+: PeopleSoft Receivables Common Errors Search Helper [aka Guided Resolution]

to cover 6 scenarios:
  1. Unique Constraint
  2. First Operand of . Is Null
  3. Page Data is Inconsistent with Database
  4. SetID Not Found for Name
  5. ARUPDATE Abends
  6. AR Troubleshooting
Search Helpers (aka Guided Resolutions) are knowledge resources created to help customers find a resolution to an issue by guiding them from the problem, through the possible scenarios and symptoms, to the proposed solution(s). 

In our new AR Common Errors Search Helper [ Note 1530917.1 ] here is an example case:

• Customer has a Unqiue Constraint problem (usually, a process abends at a step and the trace file error log shows 'Unique Constraint')

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