Financial Management - PSFT (MOSC)

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NEW PeopleSoft Billing Common Errors Search Helper [1537156.1]

edited Mar 14, 2013 2:53AM in Financial Management - PSFT (MOSC) 2 comments

 We are happy to announce the publication of our Search Helper: Billing Common Errors [ Note 1537156.1 ].


Search Helpers (aka Guided Resolutions) are knowledge resources created to help our customers find a resolution to an issue by guiding them from the problem, through the possible scenarios and symptoms, to the proposed solution(s), within a structured framework.

The launch Helper covers 6 scenarios of common errors:

1. Unique Constraint
2. First Operand of . Is Null
3. Page Data is Inconsistent with Database
4. SetID Not Found for Name
5. Single-Row Subquery
6. Data Being Added Conflicts with Existing

Here is a real-life scenario example:

1. Customer has a problem related to a ‘common error’ Unique Constraint [e.g. Billing job abended with a Unique Constraint error]

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