Identity Management (MOSC)

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Request doesn´t change status of obtaining operational approval

edited May 1, 2016 8:12AM in Identity Management (MOSC) 3 commentsAnswered ✓
 Hello all,
I have an strange issue,

Into OIM I have the "approver Rol", and requests are assigned to myself for approving. It is because:

I created two approval policy (Request Level, Operational Level) of "Create User" Type.

The Request Level is autoApprove, and The Operational Level has a workflow that assignes this request to the rol "approver Rol".

The problem is that, somebody creates the "Create User" resquest, this request is assigned to the rol "approver Rol" I mean Myself. And when I approve this request, it disappears of my task list, and it means that the user shoud be created, but when I look for this user created, It is not created.

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