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New PeopleSoft Billing Interface Search Helper [1542911.1] Guiding You from Scenarios to Symptoms to

edited Apr 4, 2013 2:21PM in Financial Management - PSFT (MOSC) 1 comment

 .We are happy to announce the publication of our Search Helper: Billing Interface [ Note 1542911.1 ].


Search Helpers are knowledge resources created to help our customers find a resolution to an issue by guiding them from the problem, through the possible scenarios and symptoms, to the proposed solution(s), within a structured framework.

The Billing Interface Search Helper covers 5 scenarios:

1. Billing Interface Processing
2. Contracts/ProjectCosting/Grants to Billing
3. Order Management to Billing
4. Excel Upload Feature
5. Billing Interface Setup

Here is a real-life scenario example:

1. Customer has a problem related to the Billing Interface for data coming from Contracts [e.g. Incorrect Processing of Incoming Data]

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