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Integration of Oracle Identity & Access management solution with CA Service management suite.

edited Mar 10, 2015 10:03AM in Identity Management (MOSC) 5 commentsAnswered

Hi 

We would like to integrate Oracle Identity & Access management solution with CA Service management suite.

IAM & Service management suite has many overlapping functions and hence we would like to understand the best practice to integrate the same.

In an enterprise which module will be a frontend to cater user request and how SLA and Troubling ticketing will be handled..

Regards,

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