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[My Oracle Support Upgrade] Introducing the New Service Request Email Update Notification!

edited Apr 8, 2013 8:31AM in Financial Management - PSFT (MOSC) 1 comment

Hi All,
On April 5, 2013, My Oracle Support implemented one of the most customer requested features, giving users the ability to receive Service Request (SR) update details within the body of the update notification email. Previously when you received a Service Request update email notification, you were required to log into My Oracle Support to view the update details entered by the support engineer.

Please visit Note 1543136.1 to learn how to activate this new feature.

Thanks

Jose

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