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PeopleTools and Lifecycle Management - PSFT (MOSC)

What is the purpose of a Service Request?

Jun 7, 2013 2:18AM edited Jun 27, 2013 5:46PM in PeopleTools and Lifecycle Management - PSFT (MOSC) 8 commentsAnswered

I have noticed recently that problems from SRs are being copied and pasted (by people like "Gans - Oracle") into the community for public resolution.

Is Oracle's recommendation to post problems on the community for problem resolution? If so, when is it appropriate to open an SR?.

Thanks,
Adam

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