ADDING FIELDS TO DUNNING LETTERS
I was asked to explore if we can add additional fields to one of our dunning letters in AR.
Happy to say I found the section in PeopleBooks which discusses the issue (AR PeopleBooks 9.0, PG#150). The section is very much clear except bullet number 2 in the middle paragraph and it states "Add fields to the AR Dunning process".
I am not sure what that means. It sounds so wide-ranging.
Has anyone customized their dunning letters? If so, can you please explain what it means. If anyone have any documentations please upload.
Reply to the post will be greatly appreciated!