PeopleTools and Lifecycle Management - PSFT (MOSC)

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Crystal Failing in PT 8.53

edited Jul 31, 2013 9:30AM in PeopleTools and Lifecycle Management - PSFT (MOSC) 3 commentsAnswered ✓

Hello There, 

    After a Operating System(Windows 2008 R2) Patch maintenance, Suddenly Crystals are failing in out PT 8.53 instance.  The crystal sample instance (XRFWIN) is failing with the below error

   3496: 1375027693: PSPAL::Abort: Unrecoverable exception received
3496: 1375027693: PSPAL::Abort: Location: E:\pt853-903-R1-retail\peopletools\src\pspal\exception_winunhandled.cpp:577: PSPAL::UnhandledExceptionFilter::RecoverableExceptionFilter
3496: 1375027693: PSPAL::Abort: Abort diagnostics generation is currently disabled
3496: 1375027693: PSPAL::Abort: Terminating process now.
  I tried to setup trace in the Batch server to further debug this error, The below is the setting in the psprcs.cfg file to set up the trace 
  [Crystal]
;=========================================================================
; Trace settings for Crystal
;=========================================================================
CrystalEXEPath=C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86

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