Core Workflow - EBS (MOSC)

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Redirecting WFERROR Notifications to Specific Application Support Teams

edited Sep 9, 2013 9:17PM in Core Workflow - EBS (MOSC) 1 commentAnswered
 My organization utilizes many standard Oracle workflows in R12.1 as well as custom workflows. 

Presently we have all WFERROR (System: Error) notifications being sent to the SYSADMIN user - per the default out-of-box configuration for Oracle workflow.  This results in non-value-added busy work for one person or team and inhibits application support teams from being notified immediately upon workflow errors (such as failed activities / notifications).  Ideally we would like the WFERROR notification to be sent to the application team that supports the workflow type for which the error was generated instead of having to be reviewed and re-assigned by SYSADMIN.  I've observed that some standard workflows - such as POAPPRV - have hooks to

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