Voucher defaults bank information from eSettlements Agreement instead of Payables control hierarchy

 Hi Everyone,

    Need your expertise to understand the functionality behind Voucher build defaults for eSettlements Invoices. We have an issue that Bank information is getting defaulted from Payables option for invoices entered via eSettlements Self-Service page. Our expectation was that the voucher build will follow the Payables control hierarchy for defaulting bank information on the voucher. We have bank information defined at the vendor level and we were looking for vendor level details to be defaulted on eSettlements Vouchers.

Oracle support gave us an answer that the system is designed to default bank information from Agreements and not from the Payables hierarchy. Have you come across this scenario? Why is the voucher build program designed to behave differently for eSettlements Vouchers? How did you handle such a scenario?