Override contact and address in correspondence options
We are using Receivables in Peoplesoft FSCM 9.1. In the correspondence options page of Customer Information > General Information, there are options to override the primary contact/address. On doing this, the expected behavior is that the override value should get printed on the invoice, statement and dunning letter.
Irrespective of the setup on this page, the override contact is not getting displayed on any communications. However, the override address is getting printed on the customer statement, but not the invoice. Has anyone come across this issue? Could someone help on this?
Thanks,
Roshni