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Notification on Work Item

edited Oct 7, 2013 9:52PM in Advanced Collections - EBS (MOSC) 2 commentsAnswered
Hello All,

Can someone please give me some precisions on the use of the parameter "Notify" on strategy Work Item definition when it is set to "Y":

- Does it send a workflow notification or a email?

- Who receives the notification? The collector associated to the Customer/bill-to site?

- Is there anyway to customize this notification process? Is it a Workflow that we can change by a custom one (if so, where do we setup the name of the workflow used by WorkItem notifications ?)

Thanks in advance, hope i'm clear,

Cédric.

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