Journal Approval request entry is not cleared from worklist
Hi,
We have Journal approval step configured as 'Some Approvers Required'. We have an incident, where a journal is routed for multiple approvers and one approver approved it but it still shows up in other approvers worklist. Usually the entries gets cleared from other approvers worklist but this one is still showing. I am just wondering what could be the issue with this journal.
We have Journal approval step configured as 'Some Approvers Required'. We have an incident, where a journal is routed for multiple approvers and one approver approved it but it still shows up in other approvers worklist. Usually the entries gets cleared from other approvers worklist but this one is still showing. I am just wondering what could be the issue with this journal.
Thanks,
Raghu.
0