Advanced Collections - EBS (MOSC)

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Create Dispute Tasks from Collections Workbench

edited Jan 28, 2014 6:30AM in Advanced Collections - EBS (MOSC) 3 commentsAnswered
When our collections agents crete a dispute and task on one customer and then go to create a new dispute and task on another unrelated customer account the information from the previous account is getting pulled in too.  How can we avoid this happening?

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