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Setting up the Staged Dunning Levels in IEX R12.1.3

edited Jun 7, 2016 11:25AM in Advanced Collections - EBS (MOSC) 7 commentsAnswered ✓

Hi everybody

We are uprading fom R11i to R12. We have 12 OUs. Currently we have Staged Dunning setup in R12.1.3. We want to do collections at the Bill-to Level.

After running the Delinquency Determination Engine in IEX All the current invoices will have score of 1 and All the past due invoices have score of 100. We do not want to use Pre-delinquency feature.

Because we just want to send letters to the delinquent customers.

Q1. If we setup the Staged Dunning as below, Will it work? Can we have the same score range in each row?

Explanation: My understanding is that If the letter becomes

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