Core Workflow - EBS (MOSC)

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Delivery Status Notification in Workflow Mailers

edited May 29, 2014 3:01PM in Core Workflow - EBS (MOSC) 1 comment

Hi


Below is the customer's requirement


When an email is sent to a supplier, we wish to receive an automated email that it has been a) delivered and b) it has been read.

In a standard email this can be achieved by adding following in email headers (similar to where we can add From email address)

For delivery confirmation:

Disposition-Notification-To: RiteshGarg@SierraSystems.com

For read receipt:

Return-Receipt-To: RiteshGarg@SierraSystems.com


Is  the above requirement  achievable through workflow mailer settings   or through customizing wft file ?


Regards

Ompriya

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