multiple contacts for collection purpose on PeopleSoft Receivable V9.1?
Can multiple contacts be store on PeopleSoft Receivables V9.1 for collection purpose? If so where can I do that via online page?
Ex: cust_id ABC has 1 contact Joe Smith (Acct Manger) on customer contact record. When calling cust_id ABC Joe Smith, they provided alternative contact person Sue Cress (AP) with different phone number. Is there a way to store the addition contact of Sue Cress in PeopleSoft? Any advise/suggestion is greatly appreciated.
Thanks,
Alice