Sales, Marketing, and Territories Apps - EBS (MOSC)

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Filtering Escalation Owner through Territory setup

edited Jul 31, 2014 5:02AM in Sales, Marketing, and Territories Apps - EBS (MOSC) 1 commentAnswered

Hi All,

Is it possible to restrict the Escalation Owner field through Territory Setup?

Currently, it is showing all CRM Resources.

We are manually escalating the task and the business wanted the escalation owner to be restricted only to few resources.

We are on R12.1.3

Thanks & Regards,

Pavithata

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