Advanced Collections - EBS (MOSC)

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Disputing invoice in Advance colletion leaves dispute activity in status "Pending Approval" - R12.1

edited Oct 11, 2014 10:06AM in Advanced Collections - EBS (MOSC) 7 commentsAnswered

Hi,

I have disputed an invoice partially by choosing Collections-> Select an Invoice -> Transaction Details -> Dispute -> Specify an amount and click "Dispute". After completing the dispute, "Disputed Total" has the value i have disputed. But if i look at the history tab, dispute activity status is shown as "Pending Approval".

Please find attached details for your review.

Is there any other activity that need to be performed?

Regards,

Nivas

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