Is it possible to honor "grace days" when creating strategies?

 

Is it possible to honor "grace days" when creating strategies? We may not want to contact customers until the grace days have passed?

 

Yes this is quite possible. The seeded Invoice Scoring Component looks simply at the due date of the instalment and if it is passed, the Invoice/Instalment is "scored" and a delinquency is created. You could create a new component that looks at due date and adds the number of grace days that are offered. That way, these Invoice/Instalments are not flagged as delinquent. You could also use the Score Range Configuration to identify these items in the grace period as "pre-delinquent" and have a holding Strategy or a polite reminder Strategy initiated.