PeopleTools and Lifecycle Management - PSFT (MOSC)

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Journal Approval Template not pushing values to notification

edited Oct 23, 2014 2:24PM in PeopleTools and Lifecycle Management - PSFT (MOSC) 1 commentAnswered ✓

Hello,

Within Generic Templates, the 'Journal Approved' notification correctly send an email to the user with values specified in the template. There appears to be a problem with the 'Journal Approval' template that results in the email sending the following:

A journal has been entered that requires your attention.

Business Unit:                   %2

Journal ID:                           %3

Journal Date:                     %4

Line Business Unit:          %5

The template hasn't been altered in anyway from the delivered setup, so I am confused why the 'Approved' works, but the 'Approval does not.

PeopleTools 8.5310

Psoft 9.2  Image 5

Any information would be greatly appreciated,

Jason

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