Oracle Incentive Comp 11i - Transactions>>Payment issue

Hello Gurus,

I have several questions here. First, How do I enable diganostics and "About This Page" information on my OIC pages?  I tried all of following profile options but those links are not showing up on OIC pages.

FND:Diagnostics - YES

FND:Personalization Enabled : YES

Personalize Self Service Defn: YES

Disable personalization : NO

HOWEVER, MY ISSUE IS FOLLOWING.

For a given Salesrep say.  Mr. Bob Jones has commission pay out every month. When we create Payment worksheets every month, under worksheet page, there is a field called "Adjusted Amount".   My issue is that, in this Adjusted Amount field the amount of -123.40$ keeps repeating every month in pay cycle.  This is wrong.  That means Bob Jones gets paid -123.40 less every month.  As a result, accounting has to pass adjustment entry every month to nullify the impact.