Issue with using result type while creating notification through wf_notification.send
Hi
We have a requirement wherein we have to create a task in Oracle RightNow based on a notification created from a call to seeded API wf_notification.send in a workflow function and this notification_id created through will be linked to the task of RightNow.
As part of this, we are customizing order line workflow (OEOL) using a custom process, where we are calling wf_notification.send in a function with a seeded result type 'Approval' attached to its message. When call to that function happens, first its creating a notification in worklist but as soon as we click on 'Approve/Reject' ( lookup code)' action, the workflow again firing the same function of wf_notification.send instead of the corresponding function of Approval/ Reject action and creating two more notification with same message, though in workflow status diagram, it has moved forward through the path of Approval/Reject based on