Advanced Collections - EBS (MOSC)

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Collectors for Collection manager

edited Nov 12, 2014 10:01AM in Advanced Collections - EBS (MOSC) 5 commentsAnswered

Hi

Assume that i've 3 collectors (A, B, C) and the collection manager (X), now is it possible the collection manager can view delinquencies only 3 collectors (A, B, C) rather than all transactions displayed at collections manager.

Please let me know how to approach the same. I already created group resources (X is collection manager, A, B and C are collection agent) and assign the group resource name to all the persons, but its not working as expected. Its showing all delinquencies at Collection manager.

Appreciate your help.

Regards, eswar

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