Retail Merchandising System (MOSC)

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RPM 14 Login Failed

edited Nov 13, 2014 11:00AM in Retail Merchandising System (MOSC) 3 commentsAnswered

After Installing RPM v14 with user authentication being done through IDM (followed the RPM14 Installation Guide), I tried to login to the application and I got the following error:

exception id: 1415287009099; nested exception is: com.retek.platform.exception.RetekUnknownSystemException: com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: Failed to obtain IdentityStore instance [method=com.retek.rpm.app.security.service.SecurityAppService.login, params=com.retek.platform.service.ClientContextjava.lang.Stringjava.lang.String]

    exception id: 1415287009099

  at com.retek.platform.service.ServiceAccessor.callRemoteMethod(ServiceAccessor.java:312)

  at com.retek.rpm.app.RPMServiceAccessorProxy.remoteTransaction(RPMServiceAccessorProxy.java:24)

  at com.retek.platform.service.ServiceAccessorProxy.invoke(ServiceAccessorProxy.java:52)

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