What are the ports to be opened on a firewall to allow RSM application work ?
We have a server installed with secure firewall. The RSM application was installed on it and the http port (7779) has been opened.
The Application is installed successfully and the login screen does appear on the client machine. But once we input the default username / password it is not able to connect further and throws a FATAL error as seen below....
java.lang.NullPointerException:name
at java.util.zip.ZipFile.getEntry(Unknown Source)
at java.util.jar.JarFile.getEntry(Unknown Source)
at java.util.jar.JarFile.getJarEntry(Unknown Source)
at sun.misc.URLClassPath$JarLoader.getResource(Unknown Source)
at sun.misc.URLClassPath.getResource(Unknown Source)