PeopleTools and Lifecycle Management - PSFT (MOSC)

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PT 8.52 EM Agents frequently disconnect from EM HUB

in PeopleTools and Lifecycle Management - PSFT (MOSC)

When applying application bundles through Change Assistant, we seem to have an issue where the EM Agents appear to disconnect from the EM Hub. Usually this happens with the web servers and applications servers. Crystal servers (file server) and process schedulers appear to remain connected.  I see this when checking the environment in Change Assistant.

Looking at the agent side, I can see the agents are still sending pulses.  Frequently during patching I have to disconnect the agents, recrawl and restart the agent.

Any ideas on how to deal with / fix this?

Currently running PeopleTools 8.52

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