Advanced Collections - EBS (MOSC)

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Staged Dunning

edited Dec 19, 2014 10:03AM in Advanced Collections - EBS (MOSC) 2 commentsAnswered


Our client use the Staged Dunning method to generate reminders, the present set up is they have 2 letters the initial to be sent after 30 days the second to be sent out 7 days later, so 37 days from invoice date.  On the set up screens in the Collections administrator responsibility, the min. days  for the 2 letters are set as -  letter one = 30 days, letter 2 = 37 days......  Does this mean that the first letter will be generated after 30 days then the second letter will be generated a further 37 days after the first letter or 37 days from invoice date???

Hope this makes sense

Regards

Jason

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