Financial Management - PSFT (MOSC)

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Why are we getting Vertex errors on Foreign invoices

edited Feb 2, 2015 10:03AM in Financial Management - PSFT (MOSC) 2 commentsAnswered

We are on PeopleSoft 9.2, Tools 8.53 and Vertex 6.0.  Prior to our migration from 9.0 to 9.2 we did not have any issues with our foreign customers.

Now with 9.2 we keep getting errors when billing our customers that are not in the USA.

Workarounds have been putting 00000 as the zip code, or changing the country to USA

Since Vertex tells us when we try to populate the GEO code that this is only for USA and Canada why does it even care what others have?

Has anyone else had issues?

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