Advanced Collections - EBS (MOSC)

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IEX: Send Dunnings for Delinquent Customers when run in FINAL Mode does not change the staged dunnin

edited Mar 9, 2015 10:01AM in Advanced Collections - EBS (MOSC) 1 commentAnswered

Hi,

We are using custom Template and Query for Staged Dunning. When we run the IEX: Send Dunnings for Delinquent Customers program in FINAL Mode, the staged dunning level changes from 1 to 2 or 3 but the level is not updated in the output.

After running in Final Mode, when we run the IEX: Send Dunnings for Delinquent Customers program again DRAFT mode, system picks up the updated Staged Dunning Level.

My question is why should we run again in the DRAFT mode to get the updated Staged Dunning level. Is it possible to get the updated Staged Dunnning Level in the FINAL Mode itself?

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