What is My Oracle Support Accreditation for Retail?
The Retail accreditation is a focused learning path that highlights best practices and recommendations directly from the product team to help you effectively support your Retail products. We follow Joe, a lead consultant working on a customer implementation of Retail Point-of-Service, and Bob, an experienced technical analyst who is new to Oracle Retail and the Retail Merchandising System product as we cover topics such as staying informed, knowledge base and searching, using the communities, how to locate patch/upgrade information, and tips for locating and using Retail Documentation.
The content was written by myself and members of the Retail team based on our work with customers, the most common questions we get asked, and our personal best practices we feel will most impact your business. If you get accredited, please update this discussion and let us know!