Advanced Collections - EBS (MOSC)

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How to include Deposits as Delinquent Transactions

edited Mar 31, 2015 3:15PM in Advanced Collections - EBS (MOSC) 6 commentsAnswered

I read some Support Notes which state that  by default Deposits are not picked up by the Scoring Engine and do not become Delinquent Transactions.

We are thinking of using Deposits to capture and record Prepayments of customers, before a service can be performed  (and the actual invoice can be issued).

Is there a workaround available to mark past due Deposits as Delinquent transactions?

Or is there an alternative method to capture and account for past due pending prepayments?

Regards

Reina

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