Acme Packet (MOSC)

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Aduio issue

in Acme Packet (MOSC) Question
Hello everyone this my first time to submit a post here. Well my issue which I know that all of us are meeting everyday at a customer side as he is complaining that there is delay in sound, chopping and sometimes the call got dropped after a period of time. Can anyone tell me how to reduce or avoid this issue using the acme packet products.
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