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Problem with icmp from another networks

edited Mar 18, 2014 4:26PM in Acme Packet (MOSC) 4 commentsAnswered ✓

Hello, I have two SBCs 3820 configured as HA in version ECX6.4.0 MR-2 Patch 1. I have configured network-interfaces with 802.1q and i am trying to access via icmp to one of the network-interfaces. I have configured the hip-ip-address and the icmp at the network-interface.The configuration of the network-interface is:

 

network-interface
        name                                    M10
        sub-port-id                             2221
        description                            
        hostname                                
        ip-address                              10.8.15.65
        pri-utility-addr                        10.8.15.66
        sec-utility-addr                        10.8.15.67
        netmask                                 255.255.255.240
        gateway                                 10.8.15.78
        sec-gateway                             
        gw-heartbeat
                state                                   disabled
                heartbeat                               0
                retry-count                             0
                retry-timeout                           1
                health-score                            0
        dns-ip-primary                          
        dns-ip-backup1                          
        dns-ip-backup2                          
        dns-domain                              
        dns-timeout                             11
        hip-ip-list                             10.8.15.65
        ftp-address                             
        icmp-address                            10.8.15.65

I see that a router from the same network can make ping to the hip ip address, but if i try to do it from another network, the ping isn't ok. I see at the statistics that the counter increases, but there is no response from the SBC. If i try to make the ping to the ip address from I have made the ping, then it works from the SBC to this ip address. Gateway is configured at the network-interface, as SBC can get to this ip address. I don't know what is happening, I am trying to look

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