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Troubleshooting console connections

edited Oct 31, 2013 6:16PM in Acme Packet (MOSC) 10 commentsAnswered

If you're unable to connect to a system via console, try the following steps to diagnose the issue:

 

Test your console cable and full setup with a known-good Net-Net system, and verify it works properly. Then do the following on the non-working system. This is a lengthy procedure, but in many cases recovers the system's connectivity: 


- Connect the console cable to the front console port
- Change the baud rate in your laptop's terminal client / console server to one of the following (9600, 14400, 19200, 38400, 57600, 115200), then restart your terminal client
- fully power off and power on the SBC and check for any output displayed to the console terminal client.

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