Advanced Collections - EBS (MOSC)

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Customer not found in organization tab in collection form after reactivating.

edited May 19, 2015 10:00AM in Advanced Collections - EBS (MOSC) 1 commentAnswered

Hi All

I have a customer who is made active two months ago, Now when i try to search in the organization tab ( where we give test% and click ..) I am unable to find the customer. However, when i try to click on flash light and give the name in organization tab . Its appearing. Can you please tell me whats wrong with that. Do i need to run any program in order to update the customer in collection form.

I appreciate you quick response.

Thanks,

Sonia..

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