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Advanced Collections - EBS (MOSC)

Attachments in Collection Workbench Screen

May 15, 2015 2:43AM edited May 22, 2015 10:02AM in Advanced Collections - EBS (MOSC) 1 commentAnswered

We have customer migration from 11i to R12.

There are certain customer notes in the form of attachments (Category: Miscellaneous) at customer account level in 11i.

Requirement is to have those attachments appended in the Collection Workbench screen in R12 when the customer is migrated.

Is it possible to view the customer account level attachments in the Collection workbench screen?

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